Total Quality

Pelmor® Laboratories is a Total Quality company. Our primary responsibility is to satisfy the needs of our customers. We strive to achieve this goal through a dedication and a commitment to Total Quality in everything we do.

Total Quality is driven by a desire for continuous improvement of our processes using the resources, the data, and the scientific methods available to us. It involves the interaction of all of our employees, customers, and suppliers in a sharing relationship. Teamwork is essential to the success of this endeavor.

Rather than inspect for defects after the product has been made, we build quality into the finished product throughout the entire manufacturing process. Post-delivery evaluations by our customers consistently show nearly 100% satisfaction with our product quality and performance… a track record which we attribute to the skills and dedication of our employees.